Privacy
Last updated November 13, 2026
Glifa is a Mac app that edits files on your computer. It doesn’t need to know who you are, and it doesn’t send your writing anywhere you didn’t ask it to. This page says exactly what leaves your Mac, and when.
Who is responsible
Glifa and glifa.app are made by BCLogic Lukasz Majda, a sole proprietorship in Poland, which is the controller of the personal data described here. Write to [email protected] about anything on this page.
The short version
- Your documents stay on your Mac, or wherever you save them. We never receive them.
- There’s no analytics, advertising or tracking in the app or on this website, and no cookies.
- AI actions send text only to the provider you set up, only when you run one.
- Crash and error reports are sent only if you agree, and never contain your documents.
- When you buy and activate Glifa, Paddle and our license server see what they need to sell and check the license.
In the app
Your documents
Glifa reads and writes the files you open. The versions it keeps and the text it recovers after a crash are stored on your Mac. None of it is sent to us.
AI actions
AI actions are off until you choose a provider. When you run one, Glifa sends the text the action works on (or the image, for Describe Image), the context it needs (for example the rest of a table, or the document for Review Whole Document), and the folder’s AI.md if there is one, directly from your Mac to the provider you chose. We don’t operate a server in between, and we don’t receive the text or the answer.
What the provider does with the text is governed by its own terms and privacy policy, such as those of Anthropic, OpenAI or Google. With Apple Intelligence, and with LM Studio or Ollama running on your Mac, the text is processed on your Mac; if you point LM Studio or Ollama at another computer, the text goes there. With Claude Code or Codex, Glifa runs the tool installed on your Mac, which sends the text to its maker under your account.
API keys are stored in your Mac’s Keychain and sent only to the provider they belong to. You can exclude folders, so their notes are never sent to any provider, or turn AI off completely in Settings.
Crash reports
The first time you open Glifa, it asks whether to send crash reports. If you agree, a report is sent to Sentry (Functional Software, Inc.) when Glifa crashes, stops responding for more than two seconds, or meets an unexpected error in its code, and stored in Sentry’s data center in Germany. A report contains Glifa’s and macOS’s versions, the Mac’s model and where in Glifa’s code the crash happened. Glifa removes the contents and names of your documents before sending, and Sentry is set not to store IP addresses. Reports are deleted after at most 90 days. You can turn reports off at any time in Settings ▸ General.
License activation
When you activate Glifa, it sends the email address and order number you enter, and an identifier derived from your Mac’s hardware ID, to our license server, which runs on Cloudflare. The identifier is a one-way hash: it tells your Macs apart without revealing the hardware ID. The server checks the order with Paddle, counts your activated Macs and returns a signed license. We keep these records while your license is in use, and for as long as the law requires us to keep records of a sale.
Updates
Glifa checks glifa.app for new versions. The request names Glifa’s version. Like any request on the internet, it reveals your IP address to Cloudflare, which delivers it; we don’t keep logs of these requests.
Buying Glifa
Glifa is sold by Paddle.com, which acts as the reseller and merchant of record. Paddle collects your payment and billing details under its own privacy notice; we never see your card. From Paddle we receive your name, email address, country and the details of your order, which we use to provide your license and support, and keep as tax and accounting law requires.
Support email
When you write to us, we use your message and email address to answer you, and keep the conversation for as long as it’s useful for helping you, then delete it.
This website
glifa.app is a set of static pages served by Cloudflare. It sets no cookies, has no analytics, and loads no fonts, scripts or images from other sites. Cloudflare processes your IP address to deliver the pages and protect them from attacks.
Legal bases
Under the GDPR we rely on performing our contract with you for licenses, activation and support; on your consent for crash reports, which you can withdraw at any time; and on our legitimate interest in keeping the app up to date and the services secure.
Other countries
Sentry, Cloudflare and Paddle may process data outside the European Economic Area. Where they do, they rely on the European Commission’s standard contractual clauses or the EU-US Data Privacy Framework.
Your rights
You can ask us for a copy of your personal data, and ask us to correct it, delete it, limit how we use it, or send it to you in a portable form, and you can object to processing based on legitimate interest. Write to [email protected]. You can also complain to the President of the Personal Data Protection Office (UODO) in Poland, or to the data protection authority where you live.
Children
Glifa isn’t directed at children under 16, and we don’t knowingly collect their data.
Changes
If this policy changes, the new version will be on this page with a new date. A change that affects what leaves your Mac will also be shown in the app’s release notes.